FAQ
FAQ
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Our Service Frequently Asked Questions
  • How long does it take to get a response after we send you an inquiry?

    We will respond to your inquiry within 12 hours on weekdays.

  • Are you a direct manufacturer or a trading company?

    We have our own factory and international trading department, producing and selling our own products.

  • Can you make custom products?

    Yes, we primarily make custom products. We develop and produce products based on drawings or samples provided by our customers.

  • What are the payment methods?

    When you quote, we'll confirm the transaction method, whether it's FOB, CIF, CNF, or another method. For mass production, we typically require a 30% down payment, with the balance due upon presentation of the bill of lading. We typically accept T/T, but L/C is also acceptable.